Hello Victoria, A grace period is commonly included in mortgage loans or insurance contracts. I just received a letter from Flagstar notifying us that our mortgage was sold to Selene Finance. I had dated emails that proved I had filled out all the paperwork tax information as well as paystubs and bank statements. The Judges overseeing this case are Kent J. Dawson and Elayna J. Youchah. How can we find a reputable lawyer to file a class action? I had a loan modification through BOA. Selene Finance is not reporting my mortgage payments to the credit reporting agencies. I don't see any option for automatic monthly withdrawal. From conversations with my representatives, there may be an investigation of Selen by my state. A month ago I got a call from a Daniel Ellis regarding a loan modification. I called them because there was no indication of the almost $30,000 anywhere on my statements and this was the first time I was even hearing about it. Hi all, They refunded me several months of payments and then started deducting them again. I finally got a "back up" number from the complaints department. I faxed and emailed them over and over. I ignored the letter and threw it away. WTH they told me interest. By all the statements & complaints all over the place, this company should not be able to remain. Selene Finance has 50 employees. The grace period, however, gives you until the 10th or the 15th to make a payment before you're considered late. I have been jumping through hoops with this company for over 2 years and they use every trick in the book to take your home. This was supposed to be beneficial for the borrower. At the law office of Ira J. Metrick, we have defended borrowers against foreclosures from many different Lenders, including Selene Finance.. About Selene Finance. ), A rewarding and positive experience through our dedicated employees, Creative solutions to address your mortgage needs. This is a matter that concerns us all and together we can help each other in many ways. Desired outcome: Hello distressed Selene Finance mortgage holders, Selene offers competitive salaries along with a comprehensive and flexible benefits package, such as: Medical and Dental Insurance Vision Plan Life and Personal Accident Insurance Disability Benefits Flexible Spending Accounts Paid Time Off and Company Paid Holidays 401K with Company Match Corporate Incentive Program Selene Finance LLC. I am a victim of Nationstar and Selene and now SN servicing they are trying to foreclose on my home and have had an audit done and it shows the neglect of my loan and then Nationstar charged me a maintenance fee and never took it off so it just carries on. Mortgage Payment Convenience Fees Lawsuit. Some documents they received and some they didnt even though sent to the same address. Selene finance is a private company based in Chicago. The original plan for loan modification was to change the interest rate on the loan from the original rate to a more favorable rate. Popular Searches. Exactly on the first, even though payday doesn't always fall on the first; otherwise, late fees. I will pay my mortgage and you will never get my home. They reported us every month after. Submit a complaint and get your issue resolved. 27 comments IRuw~{0~26@akB2;i8x3UG$8"Eqm)2qG8)$N>OpH&g{+SpO59:O8plN:l#`zhK _kR^xNP0Q>/x&ZlX5z72MAS4o %.5(lK&O0P),e$.CL($T\\q;}^PE8X"-EJH`!wnm#f&Mt@Dg:x I end up paying an amount that is completely different from the statements. They just acquired loan from previous lender who acquired from chasegiving me runaround on loan mod ..I was originally supposed to put at end of loan with community loan servicing..was waiting on paperwork because they said I was approved.then next thing I know they said they no longer serviced loan..call selenefirst thing when I looked up for ph # horror story after horror story 1 star rating most people said only cause was that you couldnt give a zero star rating. Ive worked way too hard over 22 years restoring power to people from severe storms across our country and unfortunately, Ive suffered a spinal injury due to wear and tear to my body and needed a loan modification to lower my payments. Recommended Reviews Complainer received help from the federal government My husband and I brought a property on 9 September 2021 which was sold to Selene Financing who has been the lender for years on another property that we have owned for a while. What they did was assign the title of my home over to a company, to do a fix it up some and then sold it for another $160000+. Bank of America just sold my note to Selene, and that is not a typo. My mortgage was sold to Selene in July of 2021. I was then given to a Roudy Sebastian who then proceeded to tell me that I was approved for the loan modification. In the coming days you should receive a welcome letter officially notifying you of the transfer to Selene Finance LP. Its affordable and reliable. I have contacted Selene every week to get resolutionso far no luck, Desired outcome: I thought was being scammed, but later found out that they bought my loan. And a lot more. They took it over and within a month threaten to foreclose on the unit. Cant refinance my house cause my income has gone down sufficiently and banks are not easy to get mortgage money from now.The Obama plan is a joke, these banks don't give a ### about all the money they got a couple years ago. I am desperate to keep my house. It was ordered to pay its clients for the balance amount of the original loans plus legal fees and costs. Most lenders will try to charge a percentage of the monthly payments to their borrowers, which can end up being very high. When I explained about my chapter 13 she started transferring me to other departments. I had a loan modification through BOA. Which I declined. When I received a notice in the mail saying my payments were going back up to the original amount They said no. They ignores federal, I would and need to join selene lawsuit. We are one of the few sub-servicers that has end-to-end servicing capabilities for both performing loans and non-performing loans. I have requested a pay off. Victim of Selene Finance Lo as well contact me !!! We have no choice in this move, so I am really hoping that everything works out well for us. I honestly feel that they are just giving me the runaround. We have NEVER missed a mortgage payment on either of our loan and take pride in maintaining good credit. I was behind a few months but had made an october payment to selene and told them I was going to catch up on 2 payments in december with 2 transactions. She said I could skip November's payment to help me get ahead and the payment would be divided into three installments added to the next three normal monthly payments. They can do more than they are doing to help people out. How long does it take to realize that they need to pay the money back! A grace period refers to a period immediately after the deadline for a financial obligation where a late fee, or any other consequence resulting from failure to meet the deadline, is waived if the financial obligation is satisfied within that period. You may also contact FEMA at
Selene Finance, is a strange run company & they will take advantage of those that lack appropriate knowledge with regards to their mortgages. I dont think they really know anything about my account. They enjoyed strong client relations with their brokers and agents, who were happy to work with them. I encourage EACH of you to do the same. They are a nightmare. Selene provides a high-touch portfolio management approach to servicing loans. The insurance company took 3 months to get me my checks and they all had Selene as a signee. Department at
Ironically, my statements from Selene show I am paying escrow. Your email address will not be published. The company provides those looking for homes loans. Thank you. Good Luck to all and keep your reciepts, also helps to record the calls in case of a lawsuit. Selene Finance, LP (trading name, 2008-01-31 - ) Selene (trading name, 2021-03-05 - ) Agent Name Corporation Service Company d/b/a CSC-Lawyers Incorporating Service Company Agent Address 211 E. 7th Street Suite 620, Austin, TX, 78701, USA Directors / Officers. Please help. HAMP called Selene and within days the loan modification was at my door. 9 branches of social science and definition too much gas. At worst, Selens is a fraudulent and criminal company. Contact me please. This is in follow up after a conversation with Selene customer service. Then you are stuck with this BS scam whose sole purpose was to steal your home in the first place and NOT help you, just to find out how much they can make on your home when they sell it in a short sale or Sheriff's foreclosure. They negotiated the check on the 27th. Selene FinanceMortgageloan servicing, payments, escrow account May 16, 2016- Selene finance has now stopped excepting our mortgage payment. In end of March, they told me to provide the insurance policy. They just use it as bonuses to ### employees to screw over the public. Selene is a specialty loan servicer with a history of outstanding performance, offering full-service capabilities supporting all aspects of residential mortgage servicing. Because the loan is under water, we can't re-fi on our own. 207 E. Canyon St., Colfax, WA 99111 Yikes thanks for all taking the time to write and vent. Our audit objective was to determine whether Selene processed delinquent loans in accordance with HUD's requirements, especially Loss Mitigation program requirements. They are no better than Fairbanks Capitol was. The storys up above are so much like my story. I sent selene 2500.00 on 12/1, and on 12/6/16 I called them to confirm receipt and to let them know of another payment in the amount of 2386.00 Im leaving this complaint about Selen with the hope that one person will not have to go through what I went through. The supervisors and managers was overworked because there was not enough of . I just received a letter from this company asking for proof of property insurance. The complaint has been investigated and resolved to the customers satisfaction. The supervisors and managers was overworked because there was not enough of . Selene is clearly wrong in their behavior, regardless of acting as a debt collector or a mortgage servicer, and they have violated all of your consumer rights. After paying a trial period of $2013.49 per month from October 2021- March 2022, a modification was approved on March 4, 2022. take care and be ware. This complaint was posted by a verified customer. At Selene, we take our information security very seriously, and we ask that you also remain attentive to prevent fraud, and to help protect our mutual interests. The mortgage was with Rushmore and then it was sold Selene Finance. PLEASE Help They then had the loan manager through another company after the original modification had been approved. Our mortage was sold from Flagstar Bank to Selene Finance. They also have reported me over six months late. I am in the midst of this horrible experience and concerned about what will happen next. I faxed the insurance policy a few times, but they told me they havent received. I gave them all the details and they are NOT PLEASED! After the mortgage relief, I was assigned a lower mortgage and had a 3 month "try it" period of paying my mortgage at the lower rate. Submit a complaint and get your issue resolved. We were just transferred to Selene too and I just set up our first online payment. They have no interest in helping anyone. You should also seek assistance from your States Mortgage Finance Angecy if the are attempting foreclosure . Bad situation just got worse. I as well feel that something very wrong is going on. They told me to moneygram the money from Walmart. His name was removed from the companys books, and he was no longer a member of the company, either. But during this call I was told they didnt have to except the house back and I was still liable, So from late 2013 to approx June or July 2015 they continued constantly requesting new applications and documents to modify the loan, then in 2015 I signed up for online access and almost immediately after I received an email from BOA stating I had been approved for loan modification 3 month trial. So yes i would like to speake to someone Selene Finance answered my complaint to the BBB that payments are being reported. Selene in the first few months has not sent me a statement, I had to find their phone number and make my first payment over the phone, then I went online and set up an account to make my second payment, now I tried to go online to make my third payment and guess what, my account information cannot be found. They won't talk to me. They said no. We have an excellent credit rating and have never been late on our mortgage payments. We suffered a hardship, then unemployment during COVID, and unbeknownst to us our house was auctioned. If you do not have an aggressive strategic plan to defend your home, you will lose in the long run. Every new beginning comes from some other beginning's END And because Selene is not an FHA lender, these loans are not eligible for the government's short re-fi program. Im paying 9 percent interest on a sixty thousand loan. Well I'm reading all these comments posted in the last few days and I have to say I'm in the same boat. The letters they sent were from Ajia Laird, Loss Mitigation Department. Identify misspellings in crafted communications (e.g., company name, etc. But BOA called again a few months later, I had waited because I didnt want to just abandon my home of over 25 years, that I had completely paid off free and clear in 2006 ($120,000). Per the divorce agreement he decided to retain the home and wait to sell it due to the market at the time. On 07/13/2020 Hermann filed a Finance - Consumer Credit lawsuit against Selene Finance, LP. Instead, they demanded that the borrower must pay an upfront fee to the company before the bank offers to negotiate a loan modification. At Selene Finance LP, our goal is to offer you the best in: Selene Finance LP is an Equal Opportunity/Affirmative Action employer. I will tell all family and friends to RUN if they end up with them. I have made numerous complaints about this. Starting on Jan. 16th I started getting harrassing phone calls and letters in the mail about making my payment and was I in financial trouble. Too many complaints with several as being unresolved. I mailed my payment to them and enclosed my flagstar coupon so they could cross reference. What Is The Standard Mortgage Payment Grace Period? Here is a link to the CFPB's new mortgage servicing rules http://www.consumerfinance.gov/newsroom/consumer-financial-protection-bureau-rules-establish-strong-protections-for-homeowners-facing-foreclosure/ Finally I knew I was never going to complete my Chapter 13 and gave up and threw in the towel, switched my 13 to a Chapter 7 and walked away. Selene stated that the HAMP program was no longer available (I found out too late that they lied). I live pay check to pay check and I have always paid my mortgage payment. They do NOT want to resolve anything. I was able to help my Mother successfully get a settlement with them. I think they may be including another scam. I have to amounts on my statement $40.000.00 and $25.000.00 I been in my home for 21 years I should owe about $20.000.00 or less. I would and need to join selene lawsuit. Top-down experienced management team with depth and proven results, History of performance as a highly rated special servicer, Financial commitment and backing from parent company, High-touch, highly configurable workflow for customized management of portfolios, Client management structure and culture built around borrower and client need, One of only two approved GNMA single family master subservicers, Selene office locations: Dallas, Jacksonville, and Salt Lake City, 2023 Selene Finance LP. I was hit with a $75 late fee. Selene Finance Class Action Lawsuit. I was on the phone for 40minutes. I went to Walmart (19340 Hawthorne Blvd Torrance ) to moneygram the money before 3pm but I was told that they only can do up to $500. Rushmore loan management is associated with selene finance and i had a bankruptcy chapter 7 that erased the back debt off the loan . On average, employees at Selene Finance stay with the company for 3.3 years. I have never been in default and have always paid my mortgage on time, no matter who held the mortgage. I was offered and approved a permanent loan modification in a letter from my previous mortgage servicer 3 days prior to Selene Finance on December 3rd, 2021, then on December 6th, 2021, they took over my mortgage. Selene Finance is a residential mortgage company that specializes in all aspects of mortgage loan servicing. I have been trying for modification since January 2019. I continued to pay my mortgage throughout the disaster and paid for all of the repairs out of my own pocket. Type Private Status Active Founded 2007 HQ Houston, TX, US | view all locations Revenue. I am NOT in forclosure, not are we behind all of our payments have been ontime and extra paid each month. Also, the people who answer the phone sound like they do not want to be at work at all and some of them sound like they are talking with a mouth full of marshamallows. 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